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Terms and Privacy

The seller and assistance

Miao & Bau is managed by AFRODITE BEAUTY SOCIETÀ A RESPONSABILITÀ LIMITATA SEMPLIFICATA, with registered office at Via Volga 47, 50019 Sesto Fiorentino (FI), Italy. VAT and Tax Code 07138000489 — REA FI-682550. Share capital €5,000, fully paid.

For information, order assistance, or complaints, use the form on the Contact page or call +39 335 531 1973. Please include your order number, if available. Do not submit full card details or passwords.

Before purchasing, check the variant, size, price, and delivery terms. The checkout summary shows the total amount due. Keep your order confirmation.

Personal data and privacy

The data controller is Afrodite Beauty Srls, at the contact details indicated above. We process the data you provide for inquiries and purchases: name, contact details, addresses, message content, order details, and payment details. The site's services also collect technical browsing data.

We use this data to respond to your requests, manage orders and deliveries, and fulfill our accounting obligations, based on the contract, pre-contractual requests, and legal obligations. Optional marketing activities require your consent. The data required for your order is essential to fulfill it; optional data is not.

The site uses Wix, Wix Payments, and Modalyst. Suppliers, couriers, and consultants may receive the data necessary for their respective activities. If you choose Klarna, their privacy policy, presented during the payment process, also applies. Wix may process data outside the European Economic Area and declares that it uses adequacy decisions or standard contractual clauses with additional measures: https://www.wix.com/about/privacy

We retain your data for the time necessary to process your request or contract and for the periods required by law and to protect your rights. You can request access, rectification, erasure, restriction, and portability, object in the cases provided for, or withdraw your consent through the Contact Us page or by writing to our registered office. You can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali): www.garanteprivacy.it.

Cookies and preferences: We use Usercentrics for Wix, provided by Usercentrics GmbH, to collect and manage cookie preferences. In the banner, you can accept, decline optional services, or choose settings. You can change your settings at any time via the privacy settings icon on the site. Information on the services collected and their purposes can be found in the consent panel. Service policy: https://www.cookiebot.com/en/wix-privacy-policy

Purchases and Warranty

Product features and available options are listed on each product page. Delivery destinations depend on the item: most accessories are available in Italy, while the GF Pet Creekside dog snowsuit is available exclusively in the United States. Products that cannot yet be purchased do not represent available inventory or a promise of delivery.
Consumers benefit from a 14-day right of withdrawal and the two-year statutory guarantee of conformity. If an item is defective, contact Miao & Bau. Statutory remedies include repair or replacement at no cost and, where applicable, a price reduction or termination of the contract.
Our Shipping and Returns page explains how to notify us of withdrawal and request assistance. Nothing on these pages limits mandatory consumer rights. For complaints, use our Contact page or the company’s contact details.

Payment Methods

Credit and debit cards, Apple Pay, Google Pay, and Klarna through Wix Payments.

The actual available options are shown at checkout and depend on the device, country, amount, and buyer eligibility. For Klarna, the terms and conditions indicated before payment confirmation apply.

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